An IT consultancy can help you assess your technology needs and develop a technology strategy that aligns with your business

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932 Dogwood Road,Chapel Hill,North Carolina

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Managed IT Services

Driving Efficiency, Security, and Growth

Your technology should empower growth, not hold it back. Augury IT delivers Managed IT services built to keep your systems secure, efficient, and ready for the future. With round-the-clock support and proactive management, we handle the details so you can stay focused on running your business.

Proactive IT Management
Stop reacting to problems and start preventing them. Our team monitors, updates, and optimizes your environment to keep your systems fast, stable, and protected.

Employee Onboarding & Offboarding
Smooth employee transitions without the headaches. From secure account setup to complete offboarding, we protect your data while keeping your team productive.

24/7 Helpdesk
Technology issues don’t wait for business hours — and neither do we. Our helpdesk team is available anytime to troubleshoot and resolve problems quickly.

Device Lifecycle Management
From initial purchase to end-of-life replacement, we manage the full lifecycle of your computers, servers, and mobile devices, ensuring reliability and cost efficiency.

Virtual CIO (vCIO)
Get the insight of an experienced IT leader without the overhead. Our vCIO service helps you align technology decisions with your long-term business strategy.

Third-Party Software Support
Simplify your operations by letting us handle vendor management, licensing, and updates for the software your business depends on.

With Augury IT, you do not just recover from an incident. You gain the insight and resilience needed to stay ahead of evolving threats.

Frequently Asked Questions

Quick Answers to Your IT Concerns

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Attacks can target; hardware, firmware, wearables, BYOD devices, Internet of Things and through API’s. Attacks can target employee systems, cloud services, or direct to employees including malware, ransomware, and denial of services attacks. Attacks could be just simple human error creating IT Security “holes.” 70% of enterprises will be attacked or incur some cyber security issues every year. It is going to happen…. So get prepared. Augury can help. It makes sense to have your managed service provider also provide you IT security services on the devices they already manage.

As sophisticated as IT breaches have become, some of the most practical solutions are quite simple. However, these solutions require constant attention and monitoring of employees, devices, and IT systems. The problem is companies have IT staff fixing IT infrastructure problems, end-user issues and working on internal projects. Without an “eyes-on” approach by skilled IT security professionals, you are leaving your company vulnerable to IT security breaches.

The modern IT environment is constantly evolving, bringing with it a growing range of complex attack tactics. Breaches have become easier to carry out due to compromised credentials, broken authentication, exposed APIs, and occasional IT administrator errors. Cybercriminals only need to find one weakness to get through your security defenses. Account hijacking, poor endpoint protection, and limitations in your internal team’s expertise can all leave your business vulnerable. This makes strong, proactive cybersecurity more important than ever.

We become their virtual CISO. For the CISO, the scarcest resource, even for those organizations with larger budgets, is often skilled security staff. Due to this scarcity, they often make compromises on their security posture and find it hard to take on new security initiatives. They just can’t keep up with all of the quickly evolving threats and changing array of security protection tools. Augury provides experienced security practitioners so busy CISOs or companies without CISOs, can keep up with new threats and government compliance requirements. Engaging our “Security as a Service” model is very simple and allows a firm to budget a fixed operating expense for outsourced security experts, as well as security solutions that would otherwise require hardware and software outlay

We use the best IT service management platforms and ITIL-based processes to provide our clients with superior cloud hosting, IT infrastructure monitoring, and 24-7 Help Desk Support for increased productivity and simplified IT. Augury delivers reliable, secure, scalable, and cost-effective IT management and support:

Tiered Levels of IT

  • CIO

    CIO

    Direction

    Budgeting

    Roadmap Planning

  • SA

    Solutions Architecture

    Network Design

    Systems Architecture

  • 03

    Level 3

    Proactive:

    Servers, Networks

    Reactive:

    Virtual Interfaces

  • 02

    Level 2

    Proactive:

    Desktops, Printers

    Reactive:

    Applications, Servers, Networks

  • 01

    Level 1

    Reactive:

    Desktop Support, Printers & Devices Support